MRKZ
Public & Semi-Government

An initiative achieves nothing if it doesn't reach the people it's for.

We build communication strategies, campaigns and content that help government and semi-government entities turn initiatives, services and programmes into clear messages beneficiaries understand and act on.

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Launch is the beginning, not the result.

You can launch an excellent service, and the beneficiary never hears about it. Or hears about it, but doesn’t understand the benefit. Or understands it, but doesn’t know what to do next.

That’s where marketing and communications become more than advertising: the job is moving the beneficiary from awareness to understanding, then to engagement and adoption.

What we help you achieve:

  • Clearer reach into the target groups.
  • Simpler messaging for complex initiatives and services.
  • Awareness campaigns that move the intended behaviour.
  • Greater adoption and use of services and programmes.
  • Consistency of message across channels.
  • Arabic and English content suited to local and international context.
  • Better participation from beneficiaries and stakeholders.
  • Impact measurement that goes beyond reach and engagement.

Our public-sector solutions

Communications and marketing strategy

Audience, objectives, messaging, channels and measurement indicators.

Campaigns and initiatives

From the idea and the message through content, launch and follow-up.

Brand and creative

Identity for initiatives and programmes, and a consistent visual presence.

Content

Awareness, digital, reports, publications, video and stakeholder material.

Digital visibility

Helping content and services be easier to find and understand through search and digital channels.

Measurement and social listening

Understanding the response, reading engagement, and developing the messaging from the data.

We know the audience isn’t one audience.

Citizens, residents, the business sector, media, partners, employees and stakeholders don’t need the same message.

We segment the audience, understand the context, and build the communication strategy so each group gets the information that matters to them, in the way closest to them.

FAQ

What is different about marketing and communications for the public sector?

The goal isn't always selling a product. It might be awareness, service adoption, behaviour change, greater participation, or building trust. So we start from the intended impact, then build the audience, message, channels and measurement around it.

Do you work with government and semi-government entities?

Yes. We adapt how we work to the nature of the entity, the objectives of the initiative, the audience, and the stakeholders, whether the project is a full strategy, a campaign or a specific programme.

How do you handle multiple audiences and stakeholders?

We don't assume one message suits everyone. We identify the influential and beneficiary groups and build the right message, channel and role for each, while keeping one consistent story for the initiative.

Do you produce content in both Arabic and English?

Yes. We build the messaging for each language to suit its audience and context, rather than writing one version and translating it literally.

How do you measure the impact of an awareness campaign?

We don't stop at reach and views. We first define what the audience should know, understand or do after the campaign, then measure indicators tied to awareness, understanding, engagement, adoption or the intended behaviour.

Do you work with in-house communications and marketing teams?

Yes. We can come in as an extension of the team on strategy and delivery, or take on a specific track and work within the entity's existing processes and stakeholders.

Have an initiative that needs to land?

Let's turn it from a published message into impact the beneficiary understands and sees.

Book a free consultation